Welcome to Arhash Perfumes! These Terms and Conditions (“Terms”) explain the rules for using our website https://arhashperfumes.com/ and buying our products. By visiting our site, creating an account, or placing an order, you agree to these Terms.If you do not agree, please do not use our website or buy from us.

1. About Us: Arhash Perfumes is an online store selling perfumes, attars, and related products. We are based in India and operate under Indian laws.

2. Orders and Products

  • All orders are subject to availability. We may cancel or refuse an order if a product is out of stock.
  • Product images and descriptions are for reference. Actual products may vary slightly due to lighting or screen differences.
  • Prices are in Indian Rupees (INR) and include GST where applicable. We reserve the right to change prices without notice (but changes won’t affect confirmed orders).
  • By placing an order, you confirm you are 18+ years old or have permission from a guardian.

3. Payment

  • We accept payments through secure gatewaysand we do not store your card details).
  • Full payment is required at checkout.
  • All payments are final unless covered under our return policy.

4. Shipping and Delivery

  • We ship across India (and possibly internationally, check at checkout).
  • Delivery time: Usually 3-7 working days (depending on location and courier like Delhivery, Blue Dart, etc.). Delays may happen due to weather, holidays, or courier issues – we are not responsible for these.
  • Shipping charges are shown at checkout (free shipping may apply on certain orders).
  • Risk of loss passes to you once the product is handed to the courier.

5. Returns, Refunds, and Exchanges

  • We accept returns only for defective, damaged, or wrong products received.
  • Return window: Within 7 days of delivery (unopened, unused, with original packaging, tags, and invoice).
  • Perfumes are personal care items – we do not accept returns for change of mind, allergy, or opened products (due to hygiene reasons).
  • To return: Contact us at info@arhashperfumes.com with order number and photos of the issue.
  • Refunds (if approved) go back to the original payment method within 7-10 days (minus shipping if applicable).
  • No cash on delivery refunds – only to original mode.

6. Cancellations

  • You can cancel an order before it ships. Contact us immediately.
  • We may cancel orders due to pricing errors, stock issues, or suspected fraud – we will refund you fully.

7. Intellectual Property

  • All content on our site (images, logos, descriptions) is our property or licensed to us. You may not copy, reproduce, or use it without permission.

8. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages (e.g., loss of profit) from using our site or products.
  • Our total liability is limited to the amount you paid for the product.
  • We are not responsible for misuse of products or allergic reactions – always do a patch test.

9. Governing Law and Disputes

  • These Terms are governed by the laws of India.
  • Any disputes will be handled in the courts of  your city/state, e.g., your business location.
  • We encourage resolving issues amicably first – contact us before legal action.

10. Changes to TermsWe may update these Terms from time to time. Check this page for the latest version. Continued use of the site means you accept the changes.

11. Contact Us For questions, complaints, or support: info@arhashperfumes.com

Thank you for shopping with Arhash Perfumes! We appreciate your business.